Accessibility Statement

Our commitment to digital accessibility

Our Commitment

RICHANDSUSAN, LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. We aim to conform to WCAG 2.1 Level AA standards.

We are actively working to identify and address accessibility barriers on our website. If you encounter any barriers, please contact us so we can address the issue.

Accessibility Features

We have implemented the following accessibility features on our website:

  • Semantic HTML: Our website uses proper HTML5 semantic elements to ensure screen readers can navigate content effectively.
  • Keyboard Navigation: All interactive elements can be accessed and operated using a keyboard.
  • Alt Text: Images include descriptive alternative text where appropriate.
  • Color Contrast: We maintain sufficient color contrast ratios between text and background colors.
  • Resizable Text: Text can be resized without loss of content or functionality.
  • Focus Indicators: Visible focus indicators are provided for keyboard navigation.
  • Form Labels: All form fields have associated labels for screen reader compatibility.
  • Consistent Navigation: Navigation menus are consistent across all pages.
  • Aria Labels: Interactive elements include appropriate ARIA labels where needed.

Known Limitations

Despite our best efforts, some accessibility limitations may exist:

  • Some third-party content (such as embedded maps) may not be fully accessible.
  • Older documents may not be fully accessible.
  • Some images may have limited alternative text due to their decorative nature.

We are actively working to address these limitations.

Assistive Technology Compatibility

We aim to ensure compatibility with the following assistive technologies:

  • Screen readers (JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Speech recognition software
  • Keyboard-only navigation

Browser Compatibility

Our website is designed to be accessible in the following browsers:

  • Google Chrome (latest versions)
  • Mozilla Firefox (latest versions)
  • Apple Safari (latest versions)
  • Microsoft Edge (latest versions)

Feedback and Assistance

We welcome feedback on the accessibility of our website. Please let us know if you encounter any barriers or have suggestions for improvement:

We try to respond to accessibility feedback within 5 business days and to propose a solution within 10 business days.

Alternative Access

If you need information from our website in an alternative format, please contact us and we will work to provide the information you need.

Third-Party Content

Our website may include third-party content or links to third-party websites. While we strive to ensure accessibility, we cannot guarantee the accessibility of third-party content. We encourage you to contact third-party providers directly for their accessibility information.

Ongoing Efforts

We are committed to ongoing accessibility improvements. Our accessibility efforts include:

  • Regular accessibility audits and testing
  • Training for content creators and developers
  • Monitoring user feedback for accessibility issues
  • Staying current with accessibility standards and best practices

Policy Updates

This accessibility statement was last updated in January 2026. We review and update this statement periodically to reflect our ongoing accessibility efforts.

Contact Information

RICHANDSUSAN, LLC
321 Birdie Lane
St. Clair, MO 63077
United States
Email: info@richandsusan.com
Phone: +1 (571) 436-7975