Privacy Policy

Last updated: January 2026

Introduction

RICHANDSUSAN, LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

What Data We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Mailing address (if provided)
  • Investment interests and preferences
  • Any other information you voluntarily provide

Automatically Collected Information

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website address
  • Date and time of visit

Why We Collect Your Data

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To process and manage your service requests
  • To communicate with you about our services and updates
  • To improve our website and user experience
  • To analyze website traffic and usage patterns
  • To comply with legal and regulatory requirements
  • To protect against fraud and unauthorized access

Who Has Access to Your Data

Your information may be accessed by:

  • Authorized employees and team members who need access to perform their job duties
  • Third-party service providers who assist us in operating our website and providing services (such as form processing services)
  • Legal authorities when required by law, court order, or governmental regulation
  • Business partners with your consent, in connection with joint services

We require all third parties to respect the security of your data and treat it in accordance with applicable laws.

Third-Party Services

Our website may use the following third-party services:

  • FormSubmit: For processing contact form submissions securely
  • Google Maps: For displaying our location on the contact page

These services may collect information according to their own privacy policies. We encourage you to review their policies.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

How to Delete Your Data

You have the right to request deletion of your personal data. To request deletion:

We will respond to your request within 30 days. Please note that we may need to retain certain information for legal or legitimate business purposes.

Your Rights

Depending on your location, you may have the following rights:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to delete your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

Cookies

Our website uses cookies and similar tracking technologies. For more information, please see our Cookie Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

RICHANDSUSAN, LLC
321 Birdie Lane
St. Clair, MO 63077
United States
Email: info@richandsusan.com
Phone: +1 (571) 436-7975